Kimberly Aguirre
Learn About Me
Get To Know Me
My Background
A motivated professional who has proven success in developing, communicating and working to secure and build customer relationships. Has expertise in areas such as: sales, marketing, customer service, business etiquette, retail branding, leadership and customer relationship management. Consistently receives exemplary reviews on leadership, sales, and retail branding while meeting expectations of management, clients and students. Is fluent in Spanish and knowledgable in American Sign Language. Can manage Microsoft Excel, Access, Word, PowerPoint, and Outlook.
Past Experience
Past Roles
March 2019 - Present
Customer Service Associate, The Home Depot
As a Customer Service Associate I assist and answer any questions customers may have. I process returns and release orders. I monitor customer service inquiries and resolve issues. I manage and handle up to $1000 in cash and credit card payments.
August 2017 - January 2019
Sales Associate, Micheal Kors
As a Sales Associate of Michael Kors I primarily followed sales procedures and training involvement in the sales process. I did train new employees on opening and closing procedures and store policies. I assure customer service to all staff while on the sales floor.
Academic Experience
My Studies
January 2020Â - Present
Sales, Stephen Stagner Sales Excellence Institute
I'm a student currently in the Stephen Stagner Sales Institute Program aiming for a minor in Sales. It's the nation's leading sales program, in the process of receiving 220 of live sales training.
January 2019Â - Present
Management Information Systems, University of Houston
I'm currently a student at the University of Houston pursuing a bachelors degree in Management Information Systems.
August 2016 - December 2018
Associate of Arts, Lone Star College
I attended Lone Star College CyFair Campus where I received my Associate's of Arts. While my time there I was able to graduate with over 70 credit hours.
Proficiencies
Tricks of the Trade
Spanish Fluency
Customer Service
Marketing
Sales
Customer Relationship Management
Company Branding
Leadership
Business Etiquette
"When they go low, we go high."